We aim for transparency at all times! With this in mind:
We offer free delivery on all orders over £15 within the UK. This will usually be by Royal Mail, 1st Class.
Small orders are sent in flat postal boxes that fit through a standard sized letter box, so you don’t need to be in to receive our delicious Frocolate Truffles and avoid a ‘you were out’ card!
Larger orders will be sent out either by courier or by Royal Mail. We select our couriers, based on our own experience of their reliability. While this does not eliminate the chance of errors; we hope that they will be minimised. If you do have a problem with your delivery, just get in touch and we will get it sorted.
If you are lucky enough to live in the Sedbergh area, you will be offered a ‘Free Delivery or Collection option when you input your postcode. Please add details in the comments section.
Please get in touch for International orders. We will give you a price depending on the size of your order which will reflect the cost to us. We do not do generic pricing with a mark-up!
All our products are made by hand in small batches. We are a small business, so there may be a short delay in sending out your order if the products are not in stock and need to be freshly made. If this is the case, we will let you know. As a micro business, producing artisan truffles, we cannot guarantee next-day delivery. If time is of the essence and you need your Frocolate Truffles now-now, get in touch and we will see what we can do!